Error -9972
So, I have pretty much been through hell and back yesterday, when I suddenly realised my harddrive (and startup disk) was failing.
Starting from the Tiger disk, I started Disk Utility in the hope it would fix it, but alas: It just told me the HD had reported a fatal hardware error and I should back up...
How exactly you back up from a disk that doesn't even mount is of course beyond me (I am sure there is a way - whatever...)
I did however get the error code, which was -9972.
So, a few minutes on Google, and I was in the picture:
After I installed Tiger, my machine went through spells of being very very slow and unresponsive, to the point of stalling completely. But most of the time a restart would sort out the problem and everything would go back to normal. Well, until yesterday. It appears, one of the features of Tiger is the ability to write faulty information into the B-Tree, thus messing up your HD's structure. OK, I am no expert on this, so I don't really know what it means, but it's an accumulative error, which means of course that it gets worse and worse over time and DIsk Utility is so useless, it doesn't actually do anything to prevent it.
OK, if this happens to you, take action immediately, as you are on the sure way to total data-loss.
The one thing that manages to repair this problem is the mighty DISK WARRIOR. Download it for $ 80, burn it on a CD and start from it. It took 15 mins and my drive was back to normal. Someone give these guys a medal please.
And Apple should seriously spend some of its cash on them too.
Starting from the Tiger disk, I started Disk Utility in the hope it would fix it, but alas: It just told me the HD had reported a fatal hardware error and I should back up...
How exactly you back up from a disk that doesn't even mount is of course beyond me (I am sure there is a way - whatever...)
I did however get the error code, which was -9972.
So, a few minutes on Google, and I was in the picture:
After I installed Tiger, my machine went through spells of being very very slow and unresponsive, to the point of stalling completely. But most of the time a restart would sort out the problem and everything would go back to normal. Well, until yesterday. It appears, one of the features of Tiger is the ability to write faulty information into the B-Tree, thus messing up your HD's structure. OK, I am no expert on this, so I don't really know what it means, but it's an accumulative error, which means of course that it gets worse and worse over time and DIsk Utility is so useless, it doesn't actually do anything to prevent it.
OK, if this happens to you, take action immediately, as you are on the sure way to total data-loss.
The one thing that manages to repair this problem is the mighty DISK WARRIOR. Download it for $ 80, burn it on a CD and start from it. It took 15 mins and my drive was back to normal. Someone give these guys a medal please.
And Apple should seriously spend some of its cash on them too.
posted by Jesus Beuys at 08:59
5 Comments:
i had a very similar problem recently with my powerbook. my drive would mount but 75% of the info on it was in a damaged sector because it got knocked badly & sadly no software including disc warrior (that i too paid for) could recover it from.
turns out the best program for gettin stuff back from the problem i had was 'data rescue ii' because it was the only one that would bother recovering partial files as opposed to leaving them & only getting back full files. this meant that large psds and tifs could be salvaged rather than being lost completely.
what's also worth noting is that small files such as emails are almost entirely recoverable whereas big hunk files will always go first when your drive is damaged. how you're meant to get around that i don't know, but big complex psds are definitely worth backing up first.
DiskWarrior ran on my Wifes old iMac for 23 HOURS...I even called the Diskwarrior techs and they told us to let it run.
Sure enough...it fixed it. The computer is STILL running after three years. Amazing product.
Yep. Give those guys a medal. And let Apple license DiskWarrior for the benefit of all Mac users out there!
i had the exactly same error since monthes, this number -9972 is my nightmare and nobody could ever really tell me how i came to this.
Apple care wasn"t able to do anything with it,
will try disk warrior today and tell you too if it's ok for me.
Disk Warrior also saved me with a 500gig firewire hd when it didn't mount anymore. I was able to salvage 95% of the files. Rocks.
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